Returns & Exchanges

At Carcajou Tactical, we stand by the durability and craftsmanship of our gear. If your equipment doesn't meet your operational requirements, we offer a 30-day window for returns and exchanges on all items in original condition.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Gear

Ensure all items are clean, unused, and include original tags; place them securely in the original packaging to prevent damage during transit.

3

Ship to HQ

Attach the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team verifies the condition of the gear, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing